According to Download Squad, Trillian is eight years old today. Of which, approximately, four years have been spent on waiting for Trillian 4 to come out.
I kid.
Mostly.
Back in the day, I was an ardent Trillian fan. I remember using it on my parents’ old, slow Toshiba laptop, because it just worked and worked pretty fast, considering how far behind the curve that laptop was. I tried a couple of other programs too – ranging from GAIM (slow beyond belief, and ugly to boot) to the native clients (ads – talking ads!!!) and settled on Trillian. I don’t even remember how I first found it, but in the days of a 120 MHz Pentium with first 16MB and then 48MB of RAM, it was a godsend.
When I got my first personal laptop in 2002, I was eager to install Trillian – until I discovered to my chagrin that features which were earlier free were now pay. I stuck with the free version for a year, until Trillian Pro 2.0 came out in 2003, at which point, I paid up for a licence. For the next two years, I was an ardent Trillian fan – going so far as to buy friends Trillian Pro licences for their birthday gifts, because I believed in Trillian so much. When 2004 came around, I renewed my licence for Trillian 3.0 and bought another round for my friends.
And then… Trillian died.
In retrospect, I should have seen the warning signs. The developers would just disappear as a matter of routine. People would report major connectivity issues, and a reply, if any would be in the form of “we’re working on it, don’t worry” and two-three months later, an update to fix a connectivity issue. If your next thought is, “I bet it broke a week later again”, you are psychic. The grumblings on the forums increased. People publicly started decrying Cerulean Studios as frauds, and around that time, I left.
Two things happened.
First, Google happened. In February 2005, my school took its entire mail server system down for the second time in as many years. I should add there was precisely a one week warning (though that was better than the previous crash and burn, which was announced ex post facto) and it was during mid-term exams. Really, really smart. Having given up on a reliable communication there, I and a number of people encouraged people to move to Gmail, and route all emails there. There was no IM at the time, but using Google set me up for the second thing, which was that…
Second, in the middle of my winter exams in March 2005, my Toshiba laptop mysteriously died. It powered down fine, but when I came back the next day after a two hour nap, it refused to start. At all. An emergency trip to buy a computer resulted in my installing only what I needed to write my term papers and study for my exams; everything else was left till the summer of 2005. I got around to installing Trillian Pro again, but it never worked with any reliability. So in August 2005, just before I went back to school again, I was delighted to find Google Talk – a lean, clean client that not only just worked, it worked elegantly with the people I talked with most. Victory! So through my final year at school, Trillian, now the relative memory hog, stayed off.
A year or so after I left, I stumbled upon the new version of Trillian, codenamed Astra. Hoping that this would be the rebirth, I was in the first few batches of alpha testers. Astra is currently on Alpha build 81. I first used Astra, build 25 or so in February 2007. And it seemed like they had been working on it as far back as 2005. To put it in context, it’s taken three people working full-time three years to write an IM program; it took 2000 Microsoft programmers to build Windows Vista in that much time. Vista alpha testing took about a year; Astra is well into its second year of alpha testing. With luck, by 2010, we might see a beta.
In the meantime, I stopped using it. Not only did GAIM catch up in features, it bettered Trillian in resource usage. The last Trillian build I used ate nearly 45MB – without any accounts enabled. GAIM uses 31MB with nearly half a dozen accounts. Trillian never drops below 10% processor usage; GAIM rarely exceeds 10%. GAIM was cross-platform by design so I could use exactly the same way under Windows, Mac OS, and Linux, and its open nature led to some of the most interesting offshoots I’ve ever seen – Digsby. It was a direction others and I encouraged as far back as 2004 on Trillian’s forums. Pure IM is nearly dead – it’s almost all about social networks and building communication capability into social networks: witness MySpaceIM and Facebook Chat, in addition to the private messages both networks offered from the get-go. Digsby does this with aplomb, all while keeping IM as a key focus. It’s amazing. On the web, a client like Meebo does everything you could want an IM client to do – and it’s universally accessible from anything with a network connection, a screen and a JavaScript interpreter. I think belated recognition of these different modes of using IM forced a mad scramble at Cerulean Studios to build an online version as well.
So, looking back at the few happy years of Trillian usage, I am glad that there was a decent IM client when I needed it. Graduation also killed off IM usage – there’s only so many hours in a day one is home to use it, and collaboration rarely happens at the office over IM.
It’s time to say bye to Trillian. I know Astra may eventually be released, and there may even be a successor. But Trillian seems to be an idea whose time came and went. Unless there’s a drastic reinvention – not one of Cerulean’s trigger-happy “complete rewrites” – Trillian will be one of those amazing products that will be scarcely merit a footnote in the early history of IM.
Good luck Trillian and Cerulean Studios, but also, good bye.